Refund Policy

Introduction

Thank you for choosing Kling 3.0 Pro (also referred to as "Company", "We", "Us", or "Our")! We hope you are satisfied with your purchase. If you are not satisfied, we offer the following refund policy:

Refund Request Period

Customers may request a refund within 10 days of their purchase date.

Eligibility

To be eligible for a refund, the following conditions must be met:

• The purchased credits or subscription must be largely unused (if applicable).
• The refund request must be submitted via email to [email protected].
• Please include your registered email address, order details, and the reason for your refund request.

Refund Processing

• Once we receive your refund request, we will review it within 5 business days.
• Approved refunds will be processed through the original payment method.
• Please allow additional time for the refund to appear in your account, depending on your payment provider.

Non-Refundable Items

The following are not eligible for refunds:

• Credits that have already been consumed for AI generation tasks.
• Subscription periods that have already been fully utilized.
• Promotional or bonus credits granted for free.

Contact Us

If you have any questions or concerns about this refund policy, please contact us at:

Email: [email protected]

We are committed to ensuring your satisfaction with Kling 3.0 Pro and will do our best to resolve any issues promptly.